In patient unit

In-patient volunteers are accountable to the Matron or Nurse-in-Charge.

In patient unit duties may include:

• making beds and stocking laundry trolleys
• helping with personal care tasks, under supervision and with the patient’s consent
• providing companionship and diversional activities
• making tea/coffee for relatives
• helping patients to complete their menus
• serving meals and drinks to patients
• accompanying patients in the grounds
• escorting patients when attending appointments at the General Hospital or when discharged from the unit
• arranging flowers and watering plants
• shopping/ collecting prescriptions for patients
• answering the telephone in the Nurses Station.
• responding to call bells and informing staff of patients’ requirements
• maintaining strict confidentiality at all times
• attending Manual Handling training and regular up-date sessions

Ward Volunteers are required to comply with local Fire Procedures and Departmental Safety Policy, which includes maintaining the highest standards of confidentiality.

Volunteer vacancies

I saw the care my friend's Mum received at the Hospice and the lovely way she was looked after and I just wanted to help. That was six years ago and I still love being a volunteer! I’ve met so many great people, helped raise lots of money and most of all had loads of fun!