In patient unit
In-patient volunteers are accountable to the Matron or Nurse-in-Charge.
In patient unit duties may include:
- making beds and stocking laundry trolleys
- helping with personal care tasks, under supervision and with the patient’s consent
- providing companionship and diversional activities
- making tea/coffee for relatives
- helping patients to complete their menus
- serving meals and drinks to patients
- accompanying patients in the grounds
- escorting patients when attending appointments at the General Hospital or when discharged from the unit
- arranging flowers and watering plants
- shopping/ collecting prescriptions for patients
- answering the telephone in the Nurses Station.
- responding to call bells and informing staff of patients’ requirements
- maintaining strict confidentiality at all times
- attending Manual Handling training and regular up-date sessions
Ward Volunteers are required to comply with local Fire Procedures and Departmental Safety Policy, which includes maintaining the highest standards of confidentiality.
I saw the care my friend's Mum received at the Hospice and the lovely way she was looked after and I just wanted to help. That was six years ago and I still love being a volunteer! I’ve met so many great people, helped raise lots of money and most of all had loads of fun!